emails are evil.
| February 27, 2008 | Filled under everything's lost, work |
hm, that day started well. not. turns out, i’m a prick.
here’s what happened:
- customer sent a mail with a question
- based on the evidence i knew the answer. still, i forwarded the mail to my co-worker to check it and answer it.
- my co-worker sent the mail to the customer, including me as a CC address.
- i was right and wrote a short message back “they asked that already 4 times now :)“
- i had clicked on “reply to all” and of course, the customer got the mail as well. how embarrasing.
- the customer replied with “well, a little confusion here and there should be allowed to everyone ?! greetings, sandy”
i want to die.
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