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Home » work » fun with mails.

fun with mails.

September 17, 2008 Filled under work
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if there are two ways to do something – do it the hard way?

a customer said, that there was a problem with the delivery of an e-mail and that she got an error message (probably from the MAILER-DAEMON), so i asked her to forward that mail (she didn’t think of that before, nor did she tell me the recipient e-mail so I could check the logs on my own).

what i got was

  • an e-mail with “here you go”
  • the e-mail had an attachement
  • the attachement was a pdf file
  • the pdf file was the scan of the mail
  • the scan was a OCR scan as well, so i could copy/paste*

uhm. works for me… but hey…. why not use the “forward” button in your mail-client? :)

reminds me of the times (yes, happened more than once!) when I asked for the screenshot of an error message and got either a scanned print OR a snapshot from a digital camera when someone made a picture of the screen. once someone used the flash for the photo and I couldn’t see the error message because of the reflection.

fun times, fun times.

* copy/paste was useless by the way since the print that has been scanned was scanned a little distorted so there was no use for that :)

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Tags: email, forward, pdf, print, scan, screenshot, work

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